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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Kay

Angela Kay

October 1, 2024

5  out of  5
rating by Angela Kay
"The team at the Geoff Carlson State Farm Insurance Agency really cares about my family and our insurance needs. The level of genuine concern, attention to detail and customer service is unparalleled. I have trusted them with my insurance needs for more than a decade and love having the backing of a first-rate insurer coupled with the great service provided by a first-rate local agent. Give Paula, Geoff or Sarah a call and have them provide a quote for your insurance needs...they will take great care of you!"
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Kristy Blackmon

September 11, 2024

5  out of  5
rating by Kristy Blackmon
"Paula is always so friendly and helpful. I’ve been with them for years and have always been happy! Five stars!"
We responded:
"Thank you, Kristy! We're glad to hear that Paula has been friendly and helpful over the years. Your satisfaction means a lot to us. If you ever need anything, feel free to reach out. - Geoff Carlson - State Farm Insurance Agent, Marietta, GA"
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Russell Adams

September 3, 2024

5  out of  5
rating by Russell Adams
"It has been the best experience i have had with starting with a new insurance agency . The office staff have been incredibly helpful and stayed in contact with me through the whole process. Thank you!!"
We responded:
"Russell, I'm glad you had such a positive experience with our office. Our team is committed to providing helpful and consistent service throughout the entire process. Thank you for your kind words and for choosing us for your insurance needs. If you have any further questions or need assistance, we're here to help! - Geoff Carlson - State Farm Insurance Agent, Marietta, GA"
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Christian Ransome

July 29, 2024

5  out of  5
rating by Christian Ransome
"Very helpful and well detailed in relating policy information."
We responded:
"Christian, thanks a bunch for the awesome review! I'm really glad you found our policy information helpful and well-detailed. If you ever have more questions or need further assistance, we're always here for you! Geoff Carlson - State Farm Insurance Agent, Marietta, GA"
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Joanne

July 24, 2024

5  out of  5
rating by Joanne
"This office is always responsive in a meaningful way & also advices me of how to take advantage of available discounts."
We responded:
"Hey Joanne! I'm so glad you're happy with our service and the advice on discounts! We're always here to help with anything you need. Thanks for the awesome review! - Geoff Carlson - State Farm Insurance Agent, Marietta, GA"
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Simeon Brooks

April 3, 2024

5  out of  5
rating by Simeon Brooks
"Paula has always steered me in the right direction when it comes to car insurance. Thank you to her, Geoff and everyone else at this office, you are appreciated!"
We responded:
"Simeon, your feedback is greatly appreciated! I'm pleased to hear that Paula and I, along with the rest of the team, have provided you with the right guidance for your car insurance needs. - Geoff Carlson - State Farm Insurance Agent, Marietta, GA"
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Quentin Huerman

February 3, 2024

5  out of  5
rating by Quentin Huerman
"Best one out there!! Doesn’t get better than that"
We responded:
"Quentin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Mario Arrocha Piqueras

Mario Arrocha Piqueras

February 3, 2024

5  out of  5
rating by Mario Arrocha Piqueras
"Geoff is the best! GOAT"
We responded:
"Thank you for the five-stars, Mario! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Kayla hill

September 7, 2023

5  out of  5
rating by Kayla hill
"I’ve been living in 3 different states in the past 4 years & I would have to say that Geoff’s office which was chosen for me after my former long time agent retired here in Atlanta before my move to the west coast & he & his staff have been amazing! I recently moved back & wouldn’t have chosen any other agent to handle my policies! Geoff initially read through my policies & called me to update me on the policies that I have & he also informed me about some available funds that were on my account due to how my account was set up long time ago! If you’re in need of an agent please give this office a call.. Thank You to Geoff Carlson & his amazing staff"
We responded:
"Thank you, Kayla, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. Thank you for trusting us to protect what matters most!"
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Rebeca Evans

August 30, 2023

5  out of  5
rating by Rebeca Evans
"I have been with Geoff Carlson State Farm Insurance for close to 10 years and they have been amazing to work with! Professional, responsive, knowledgeable, and thorough! Their customer service has always been appreciated as I have worked through stressful times related to insurance claims. Highly recommend this agency!"
We responded:
"Rebeca, it has been a joy working with you. I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. Thank you for trusting us to protect what matters most!"
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Lewis Green

June 14, 2023

5  out of  5
rating by Lewis Green
"I had a fantastic customer service experience with the Geoff Carlson State Farm Agency! My agent was an unbelievable help and extremely thorough in finding me the best insurance policy to suit my needs. The best part about the process is the after care and support that is provided throughout. It really shows that they care about you and don’t just view you as another customer."
We responded:
"We love seeing reviews like this, Lewis! Thank you for taking the time to share your experience with our office, it means a lot to our team. We appreciate your trust in us to take care of your insurance policies. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ron Riggs

June 11, 2023

5  out of  5
rating by Ron Riggs
"Been with this agency since the 90's! Would never go anywhere else."
We responded:
"Thank you, Ron! We are so glad to have you as a part of our State Farm family and we look forward to continuing our relationship!"
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Reagan Durham

June 1, 2023

5  out of  5
rating by Reagan Durham
"Paula and Geoff are absolutely amazing to work with!! Paula couldn’t be more communicative and responsive exactly when I need her. Fantastic group of people to work with!"
We responded:
"Reagan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance needs. Paula cares a lot about our customers."
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kyle jon

November 18, 2022

5  out of  5
rating by kyle jon
"Great customer service never thought it could be so easy to get insurance"
We responded:
"Kyle, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Hamid Ali

November 7, 2022

5  out of  5
rating by Hamid Ali
"We had the insurance with this State Farm Insurance Agent for almost four years. Paula Carlson is just a Fabulous person. If the State farm no longer able to cover you for whatever the reason. She will still help you find other alternatives. This is just superior customer service."
We responded:
"Thank you, Hamid. We're always here for you!"
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Joyce Tant

November 4, 2022

5  out of  5
rating by Joyce Tant
"I have been dealing with State Farm 40 years. I work with Paula who is the best for always being there when I need her and returning my calls promptly."
We responded:
"Thank you, Joyce. Paula loves working with you too! We sure do appreciate you!"
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Arlene Cox

November 3, 2022

5  out of  5
rating by Arlene Cox
"Had pick up a check there they where nice and fast"
We responded:
"Thank you, Arlene. Paula was happy to help. If you ever need us just let us know."
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Shannon Parkerson

October 27, 2022

5  out of  5
rating by Shannon Parkerson
"Paula has been extremely helpful and response with helping us find ways to reduce our fees. Very happy with our State Farm Agent."
We responded:
"Thank you, Shannon! Paula enjoys working with you!"
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Iolo Jones

October 26, 2022

5  out of  5
rating by Iolo Jones
"Awesome group of people to work with! Paula Carlson’s office helped a bunch with our insurance. They did a great job! Would definitely recommend."
We responded:
"Thank you, Iolo! Paula loves working with you, Alex, and Simon on your car and renters insurance. Good luck to you guys this Friday night against South Carolina!"
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Andy n Danae McBurney

October 24, 2022

5  out of  5
rating by Andy n Danae McBurney
"We have enjoyed being customers of the Geoff Carlson State Farm agency the past two years. They are always friendly and quick to respond. State Farm insured the house we bought that needed a full renovation, which Geico was unwilling to do."
We responded:
"Thank you, Andy! Happy we could help with your homeowners insurance! Sarah was happy to work with you on getting it done when they couldn't! "
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C David Ainsley

October 24, 2022

5  out of  5
rating by C David Ainsley
"Sarah did an excellent job of putting together a renter's policy for my granddaughter in college"
We responded:
"Thank you, Mr. Ainsley! I know Sarah enjoyed helping her with her renters insurance and congratulations on your soon to be new addition to the family! "
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Katelyn Warren

October 24, 2022

5  out of  5
rating by Katelyn Warren
"I absolutely love the agents here. The agent I’ve been working with, Sarah, was so professional and helped with everything I needed. I switched from Allstate about a year ago and it was one of the best decisions I’ve made regarding my insurance. Definitely recommend this team of agents!"
We responded:
"Thank you, Katelyn! We're glad you switched too and Sarah loves working with you! "
Profile photo of Timasha Mcclinton

Timasha Mcclinton

August 3, 2022

5  out of  5
rating by Timasha Mcclinton
"Love the team at this office , I been with them for a little over 5 years . The customer service I have receive over the years has always been top tier. Paula is amazing at what she does"
We responded:
"Hi Timasha & thank you! Paula loves talking with you and I will pass on your comments to her! They are all amazing and coming from you it will make their day! Happy 5 Year Anniversary!"
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Nisha Patel

May 24, 2022

5  out of  5
rating by Nisha Patel
"I love State Farm!! The customer service is absolutely great!! Mohiny Patel was such a good agent and she was so kind! She is the reason that I am with State Farm now! & I do not see myself going back to any other insurance company!"
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Susan Knapp

May 9, 2021

5  out of  5
rating by Susan Knapp
"I wouldn't shop for insurance anywhere else! This team has always been helpful in so many ways. From reasonable quotes to the professional and quick response times. They are always willing to go above and beyond by anticipating our needs and following through in a timely manner."
We responded:
"That's great to hear, Susan! Thank you!"